Privacy Policy

Information we collect

We collect the details you share when placing an order or contacting us, including your name, phone number, email, delivery address, and order information.

• Checkout and order details
• Contact messages sent through forms, email, or WhatsApp
• Saved artwork and cart save-for-later activity linked to your account or a protected anonymous browser identifier
• Your separate email and WhatsApp/SMS marketing choices, their source, and consent history
• Basic browsing and analytics signals to improve site performance

How we use your information

• To confirm, prepare, and deliver your artwork orders
• To provide customer support and updates about your order
• To handle payments, returns, and refund requests
• To improve store experience, content, and service quality

We do not sell personal data. We only share required details with payment and delivery providers when necessary to complete your order.

Payment and security

Payment information is handled through the methods selected at checkout. We keep records needed for order verification, accounting, and support.

• Checkout forms are protected using secure web standards
• Only relevant team members can access order details
• We review suspicious activity to protect customers and the studio

Marketing communication

We send optional promotional updates only through the channels you explicitly select. Creating an account, saving artwork, or checking out does not by itself provide marketing consent. We retain an audit trail of consent and withdrawal so suppressed contacts are not exported by default. You can use the unsubscribe page at any time.

Your rights

You can request correction or removal of personal details where legally applicable. For privacy requests, please contact us directly. If you use social login, you can also review our data deletion instructions.

Contact

For any privacy question, use the contact page. We aim to respond within one business day.

Last updated: July 2026