FAQ

Choose the artwork, add it to cart, and submit the checkout form. InkByHand then confirms availability, the shipping charge, and the delivery timeline with you. Nothing is charged until you approve the total.

Yes. Share the Surah and ayah reference, preferred size, colours, and deadline. The exact Arabic text and order details are confirmed before production begins.

Yes. Arabic name artwork can be planned for individuals, couples, babies, weddings, and gifts. Spelling, dates, colours, and size are confirmed before the piece is painted.

Yes, where the artwork supports customisation. Share your wall size or room photo and InkByHand will confirm feasibility, price, and production time.

Yes. Every product page has a See it on your wall button. Try the painting in a sample living room, bedroom, prayer room, dining room, office, or entrance hall, or on a photo of your own wall (the photo stays on your device), choose a frame, move and resize it, and save the preview. Artworks with recorded dimensions are shown at true scale.

InkByHand focuses on original handmade calligraphy artwork. Product pages describe recorded materials, surfaces, sizes, and availability so buyers can confirm details before ordering.

Shipping is not a flat rate. It is quoted for each order according to the artwork's packed size and weight, whether it is framed, the delivery city or country, and the courier service. You receive the exact charge on WhatsApp or by email and approve it before paying.

Yes. We deliver across Pakistan by tracked courier, including Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, and Sargodha. The charge depends on your city and the artwork's packed size and framing, and is confirmed with you before payment.

Yes, we ship worldwide by tracked courier. International shipping is quoted individually by country, dimensions, and packed weight. For large or framed paintings it can be a significant cost, sometimes close to the price of the artwork, so you always see the full quote before paying. Customs duties and import taxes, where applicable, are paid by the buyer.

Ready artwork can move toward dispatch after confirmation. Custom artwork follows the production time shown on the product page or the timeline confirmed during the quote.

Photograph the artwork and packaging and contact InkByHand within 48 hours of delivery. The studio will review the issue and arrange an appropriate resolution.

Yes. Wedding gifts can include Arabic couple names, dates, short duas, or meaningful Quranic verses. Order early enough for spelling confirmation, production, packing, and courier transit.

Yes. WhatsApp is the best place to compare sizes, colour palettes, wording, delivery city, and custom order details before checkout.

Handmade artwork depends on size, complexity, material, packaging, payment method, and destination. Confirming details first keeps the order clear and avoids surprises later.